In Case of Accident...
1.
Do not drive your vehicle if it cannot be safely operated. If your vehicle needs to be towed, click the link below for Arrow Glen’s recommended tow company
   
2.
Make sure you contact your insurance company, even if it is the other parties fault
   
3.

Let your insurance company know you want Arrow Glen to repair your vehicle. If they have recommended repair facilities that do not include Arrow Glen, they may try to sell you on taking your vehicle to one of those facilities. You have the right to go to the repair shop of your choice. Your insurance company cannot require you to go to a particular shop. If this happens, just tell them:

  • Arrow Glen Collision Center works with all insurance companies either on a direct basis or will work with their field staff in assessing damage, proceeding with all repair work quickly and efficiently
  • Arrow Glen offers a lifetime warranty
  • Arrow Glen Collision Center uses Glasurit Autolack System, the highest of quality in paint products. Glasurit is the factory paint for BMW, Mercedes-Benz, Jaguar, Porsche, Volvo, Volkswagen, and Bentley
   
4.
Contact Arrow Glen Collision Center and one of our staff will assist you in setting up the needed documents to begin repairing your vehicle. A customer service manager will then assist you throughout the repair process. Feel free to call or come by if you have questions or concerns that we have not already addressed
   
5.
Arrow Glen Collision Center employees are committed to providing the best customer service possible. Our state-of-the-art management system allows us to carefully monitor and manage your vehicles path through our facility throughout the entire repair process. Our I-CAR Gold & manufacturer’s certified employees receive the latest training to properly diagnose and repair your damaged vehicle. In addition to our highly trained employees, our shop has state-of-the-art equipment such as BMW & Mercedes-Benz certified aluminum repair equipment, Celette Universal Bench System, Chief Automotive Collision System, Blowtherm Aluminum Repair Booth, Saitek, Fronius, Prospot, Wieländer & Schill equipment to ensure your vehicle is returned to factory specifications
   

Click if you need Towing Click if you need a Rental Car