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| 1. |
Do not drive
your vehicle if it cannot be safely operated.
If your vehicle needs to be
towed, click the link below for Arrow Glen’s
recommended tow company |
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| 2. |
Make sure you contact your insurance
company, even if it is the other parties fault |
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| 3. |
Let your insurance company know you
want Arrow Glen to repair your vehicle. If they
have recommended repair facilities that do not
include Arrow Glen, they may try to sell you on
taking your vehicle to one of those facilities.
You have the right to go to the repair shop of
your choice. Your insurance company cannot require
you to go to a particular shop. If this happens,
just tell them:
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Arrow Glen Collision Center works with all
insurance companies either on a direct basis
or will work with their field staff in assessing
damage, proceeding with all repair work quickly
and efficiently
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Arrow Glen offers a lifetime warranty
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Arrow Glen Collision Center uses Glasurit
Autolack System, the highest of quality in
paint products. Glasurit is the factory paint
for BMW, Mercedes-Benz, Jaguar, Porsche, Volvo,
Volkswagen, and Bentley
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| 4. |
Contact Arrow Glen Collision Center
and one of our staff will assist you in setting
up the needed documents to begin repairing your
vehicle. A customer service manager will then assist
you throughout the repair process. Feel free to
call or come by if you have questions or concerns
that we have not already addressed |
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| 5. |
Arrow Glen Collision
Center employees are committed to providing the
best customer service
possible. Our state-of-the-art management system
allows us to carefully monitor and manage your
vehicles path through our facility throughout
the entire repair process. Our I-CAR Gold & manufacturer’s
certified employees receive the latest training
to properly diagnose and repair your damaged vehicle.
In addition to our highly trained employees, our
shop has state-of-the-art equipment such as BMW & Mercedes-Benz
certified aluminum repair equipment, Celette Universal
Bench System, Chief Automotive Collision System,
Blowtherm Aluminum Repair Booth, Saitek, Fronius,
Prospot, Wieländer & Schill equipment
to ensure your vehicle is returned to factory specifications |
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| Click if you need Towing |
Click if you need a Rental Car |
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